FAQ

📌Bedbug & Wood Lice Knowledge & FAQ

Understanding Bedbugs in Hong Kong

Q1: What is the difference between "Bedbugs" (床蝨) and "Wood Lice" (木蝨) in Hong Kong?

Answer: In Hong Kong, “Wood Lice” (木蝨) and “Bedbugs” (床蝨 / English: Bedbug) refer to the exact same insect (Cimex lectularius or Cimex hemipterus). Despite being called “Wood Lice” locally, they do not eat wood; they are parasitic insects that feed exclusively on human blood. Because they frequently hide in wooden bed frames, plywood furniture seams, and floorboard gaps, local HK residents colloquially call them “Wood Lice” (木蝨).

 

BedBug Lifestage
Bedbug lifestage from nympth to adult bedbug
Q2: How do I know if I have a bedbug infestation at home?

Answer: Bedbugs are masters of hiding, but they usually leave behind four clear signs:

  1. Linear or Clustered Red Bites: Usually appearing on exposed skin (arms, legs, neck) upon waking up, accompanied by intense itching.

  2. Blood Stains on Sheets: Tiny blood spots caused by accidentally crushing engorged bedbugs while turning over in sleep.

  3. Black Fecal Spots on Mattresses: Small black specks (digested blood) commonly found along mattress seams, headboards, and electrical outlet gaps.

  4. Shed Skins & Eggs: Translucent outer skins shed during growth, along with pearl-white eggs approximately 1mm in length.

Bedbugs Signs
How to Know if you have Bedbugs

Nobedbugs-HK Technology & Advantages

Q3: Why is Nobedbugs-HK's 60°C Heat Treatment superior to traditional chemical sprays?

Answer: Traditional chemical insecticides often fail to penetrate deep into mattresses or wooden furniture interiors. Furthermore, modern bedbugs have developed severe resistance to many common chemical pesticides.

Nobedbugs-HK’s specialized 60°C Heat Treatment offers key advantages:

  • Total Penetration: High heat directly penetrates mattresses, wood seams, headboards, and heavy fabrics with zero blind spots.

  • Eradicates Eggs: High temperatures eliminate bedbug nymphs and highly resistant eggs in a single treatment, severing the root cause of recurrence.

  • Non-Toxic & Safe: Leaves no chemical residue, making it ideal for Hong Kong homes with infants, pregnant women, and pets.

Q4: Do we need to pack up all our clothes before the treatment?

Answer: No! This is the biggest difference between Nobedbugs-HK and traditional pest control companies. Traditional companies usually require customers to bag and wash all clothing at high temperatures—a exhausting process. Our professional heat treatment technology treats clothing and home goods directly inside the room, saving you from spending days packing up or throwing away expensive furniture.

Q5: Is your proprietary dust treatment safe for babies and pets?

Answer: Absolutely. The dust we use is a non-chemical, physical insecticide (distinct from generic diatomaceous earth). It works by physically abrading the insect’s outer shell to dehydrate and kill it. It carries zero chemical toxicity to humans or pets (cats and dogs), making it safe for use in homes with infants.

Treatment Safety & Execution

Q6: How long does a heat treatment session take?

Answer: For a standard Hong Kong apartment (approx. 300 to 600 sq. ft.), a complete heat treatment session typically takes 4 to 6 hours. Larger flats, village houses, or severe infestations may require up to 8 hours to ensure every room reaches and maintains the lethal temperature threshold for all bedbugs and eggs.

Q7: Can heat treatment damage my furniture, electronics, or wooden flooring?

Answer: No, when performed by our trained technicians. We monitor target room temperatures precisely (maintaining a controlled 60°C range). While this temperature is lethal to bedbugs and eggs within minutes, it is well within safe operating limits for standard household furniture, wooden flooring, and major appliances. Sensitive items (such as delicate wax items, candles, or unsealed fine artwork) will be safely identified and managed by our team prior to starting.

Q8: What should I do immediately if I suspect I brought bedbugs home from traveling?

Answer: Do not unpack on your bed or carpet. Keep your luggage inside the bathroom or hallway tile area. Wash all worn and unworn travel clothes at high heat (60°C or higher) or run them through a hot dryer cycle for 30 minutes. Inspect luggage seams with a flashlight, and contact us immediately for an inspection before an infestation spreads to bedframes and sofas.

Process, Pricing & Guarantee

Q9: How much does the bedbug treatment cost?
Answer: At Nobedbugs-HK, we believe in transparent pricing with no hidden fees. Our costs are determined by the treatment method, flat size, and infestation severity. We offer two main professional solutions:
 
  • Proprietary Dust & Spray Treatment: We offer a 3-Month Package (HKD 4,500) and a comprehensive 1-Year Guarantee Package (starting from HKD 6,000).
  • Exclusive High-Rise Heat Treatment: Our world-first physical heat treatment for high-rise buildings starts from HKD 10,000.
 
Important Note on our 1-Year Guarantee: To ensure the highest success rate and provide an accurate quotation, a preliminary on-site inspection is required. This allows our experts to assess the feasibility of the treatment for your specific environment.
 
💡 Tip: Avoid overly cheap “single spray” services. Treatments that fail to destroy eggs lead to full re-infestations within 2–3 weeks, wasting your money. Contact us today for a professional assessment!
 

Contact us today for a free estimate and same-day appointments to get your property bed bug-free as quickly and affordably as possible. Choose Nobedbugs-HK for reliable, effective, and sustainable bed bugs solutions.